We're all about taking care of our people and our planet through excellent customer service and by practicing more environmentally sensitive operations.

100% Paperless, 100% Effortless

At Ginkgo Residential, we believe sustainability starts with smarter systems, and that means saying goodbye to paper clutter. We’ve gone fully digital to make your life easier and greener. From the moment you find your perfect apartment to everyday living, everything is just a click away.

🖊 Online Leasing: Apply, sign your lease, and pay deposits—anytime, anywhere, no paperwork needed.

🛠 Digital Work Orders: Submit and track maintenance requests directly from your phone or portal.

📄 E-Sign Everything: From renewals to notices, it’s all done securely online.

It’s part of how we Live. Grow. Thrive.—with streamlined experiences for residents and less impact on the planet.

Breathe Easy with Smoke-Free Living

At Ginkgo, clean air comes standard. All of our communities offer smoke-free apartment homes, so you can breathe easy and live healthier. In Charlotte, we’ve gone even further—our communities are proudly Smoke-Free Certified, creating an even stronger commitment to fresh, healthy living.

Big Impact, Real Results

Ginkgo Residential annually cuts carbon emissions by 1,042 metric tons—the same as:

🚗 Taking 221 cars off the road for a year

⛽ Saving 117,216 gallons of gasoline

🏡 Powering down 125 homes for an entire year

💰 Even better? Our residents saved over $962,000 in electricity costs across our communities. Sustainability isn’t just good for the planet—it’s good for your wallet, too.

Energy-Efficient Living, Built In

As part of our renovation program, we’re upgrading our apartment homes with energy-saving features like enhanced insulation and high-efficiency fixtures. These smart improvements help reduce energy use, lower utility costs, and create a more comfortable, healthier place to call home.